Last Updated: August 3, 2026

Welcome to New Pinch Collection (“we,” “us,” “our,” or “Company”), accessible at https://newpinchcollection.com/. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our website.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Create an account
• Place an order
• Sign up for our newsletter
• Add items to your wishlist or cart
• Contact our customer support team
• Leave a product review

This information may include:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment gateways)
• Order history and preferences
• Account login credentials

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our site
• Referring website
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties, such as payment processors, shipping partners, and social media platforms, if you interact with our site through those services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Creating and managing your account
• Communicating with you about orders, promotions, and updates
• Sending marketing emails and newsletters (with your consent, where required)
• Improving our website, products, and customer experience
• Managing your wishlist, cart, and product comparisons
• Detecting and preventing fraud or unauthorized transactions
• Complying with legal obligations
• Responding to customer service inquiries, including technical help, order issues, and refund requests

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember items in your cart and wishlist
• Recognize returning visitors
• Analyze site traffic and usage patterns
• Deliver relevant advertising

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website, such as cart functionality.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Payment Processors – to securely process your transactions
• Shipping and Logistics Partners – to deliver your orders
• Service Providers – who assist with website hosting, analytics, email marketing, and customer support
• Legal Authorities – when required by law, court order, or to protect our legal rights
• Business Transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All third parties we work with are required to handle your data securely and only for the purposes we specify.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure payment processing and encrypted data transmission (SSL). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer support, legal compliance, and dispute resolution. Once no longer needed, your data will be securely deleted or anonymized.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access – request a copy of the personal information we hold about you
• Correction – request correction of inaccurate or incomplete data
• Deletion – request deletion of your personal information, subject to legal exceptions
• Opt-Out – unsubscribe from marketing emails at any time using the link provided in our emails
• Account Management – update or delete your account information by logging into your account or contacting us

To exercise these rights, please contact us using the details provided in Section 12.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms (Facebook, Instagram, Twitter, YouTube). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Users

If you are accessing our website from outside India, please note that your information may be transferred to, stored, and processed in India or other countries where our service providers operate. By using our website, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

New Pinch Collection
Email: support@newpinchcollection.com
Phone: +91 94149 19880
Customer Service Hours: 7 AM – 8 PM, 7 days a week
Website: https://newpinchcollection.com/